Consumer Disputes

The Consumer Protection Act, 2019 lets a consumer complain about defective goods and deficient services – from housing and insurance to hospitals and airlines – with the forum decided by the value of the claim.

For businesses, we answer complaints and appeal orders, and advise on terms and practices that keep claims from arising.

What we handle

• Complaints Drafting and filing before the District, State and National Commissions.
• Housing and builders Delay and deficiency claims against developers.
• Insurance Rejected and under-settled claims.
• Defence Replies, evidence and appeals for businesses.
• Appeals From District to State, and from State to National Commission.

Questions clients ask

Which consumer commission should I approach?

Claims up to fifty lakh rupees go to the District Commission, up to two crore to the State Commission, and above that to the National Commission.

Is there a time limit?

A complaint should normally be filed within two years of the cause of action.